As i focus on your friend, i get a sense of someone who is generally selfish and self absorbed. It’s not that she is distant for some other reason, which does happen sometimes. I keep getting this customer service rep feeling off of her also, maybe cosmetics. The real question is why have you hung on so long to someone who obviously doesn’t respect you, who isn’t what a friend should be? People are just like this sometimes in the world. What’s stopping you from getting out and making new friends who are more worthy of your energy?